Help Center

Need help getting started?

Our Help Center offers a range of articles designed to guide both new and experienced users.

Frequently asked questions

Find answers to all your questions about free trials, billing, and more.

General Information
  • What challenges does Attrisys address?

    Attrisys excels in omni-channel traffic tracking and analysis, giving you the data you need to maximize your Amazon ad conversion rates.

  • What is Attrisys and where did the name come from?

    The name "Attrisys" merges "Attribution" and "System" to define our role as a comprehensive ads attribution analysis system. We're dedicated to helping Amazon sellers of all sizes gain insights and enhance their advertising strategies effectively.

  • How does Attrisys protect user data?

    We prioritize your privacy, adhering to strict protocols as outlined in the Attrisys Privacy Policy.

Built-in Functions
  • Does Attrisys provide omni-channel analysis?

    Yes, we offer comprehensive analysis across platforms to identify the most effective traffic sources for your campaigns.

  • How can I export traffic data from Attrisys?

    Traffic data and reports can be exported in xlsx or .csv formats for your convenience.

  • What is external traffic tracking?

    It involves monitoring traffic that originates outside of Amazon, helping you understand customer behavior and preferences.

Account settings
  • Can I change my subscription plan?

    Absolutely, you're free to change your plan as needed, with updates effective from your latest purchase date.

  • How can I upgrade my subscription?

    Subscription upgrades can be easily managed within your account settings for immediate effect.

  • Can I cancel my subscription?

    Yes, subscriptions can be canceled anytime, with services concluding at the month's end.

Payments, Pricing, and Billing
  • What payment methods does Attrisys accept?

    We use Stripe as a payment processor, so we can accept all major credit cards for convenient payments.

  • What is the refund policy?

    Should our product not meet your expectations, please reach out at support@attrisys.com to discuss your concerns.

  • Does Attrisys support e-invoicing?

    Yes, invoices are emailed directly post-payment and can also be downloaded from the dashboard.

Customer Support
  • How can I contact the Attrisys team?

    Reach out to us via email at contact@attrisys.com for any inquiries or support needs.

  • How do I get started with Attrisys?

    Dive into our free trial or peruse our documentation for an easy start. Need more help? Our tech team is just an email away at support@attrisys.com.

  • Does Attrisys offer technical support?

    Yes, our dedicated support team is available via email at support@attrisys.com for all your technical inquiries.

Attrisys Plans
  • How many products can I add to my Attrisys account?

    This also varies by pricing plan. Visit our Pricing page for specifics.

  • What subscription plans does Attrisys offer?

    Choose from three tailored packages: Essentials, Pro, and Premium. Details on each can be found on our Pricing page.

  • Does Attrisys offer a free trial?

    Absolutely! We offer a 7-day free trial so you can explore everything Attrisys can do to enhance your Amazon store's performance.

Knowledge Base
  • Amazon Attribution
    Master the tools for tracking conversions from external traffic sources.
    Learn More
  • Amazon Brand Referral Bonus
    Maximize your earnings with insights on Amazon's referral bonus program.
    Learn More
  • Troubleshooting
    Quick solutions for common issues with Attrisys setup and platform functionality.
    Learn More
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